TE
Takalani E

1 reviews | Active since Nov 2022

11 Nov 2022, 12:47

Bank

Good day

Money was withdrawn from my December save account without my consent which I don't have access to it,then when I asked the bank they said my pin was compromised there's nothing they can do to help me and I didn't give anyone my card or pin code for my card.so they refused to refund me my money.thank you on advance

0
Replies (1)
Capitec Bank
Capitec Bank's reply11 Nov 2022, 13:05
Official
Good day Takalani Eunice
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank