Bank *****

In December 28 2022 I was ****** on my Capitec app I went to Capitec Bank branch in church Street to ask about the transaction that I do not know anything about it.so it's was R3500 left on my account and the money was not on my saving account I transferred it to my saving plan account for my kids at school but someone took my money I went to ask what was going they said I transferred the money to that account I told them I know nothing about that they only tell me the money was transferred to African bank account so they told me they can't help me I must go to African bank and fine I did that hoping they will help me and African bank they told they can't help me I must go en open a case and I did that went back to them with a proof and they called the hard office that say the will investigate till today they never get back to me I don't know what going on with Our South Africa banks they are full of *****