NJ
Nomelisizwe J

1 reviews | Active since Oct 2024

02 Oct 2024, 19:40

*********** BANK

I don't get how you guys are treating your clients. I've been using your bank for a longest time doing my business as I'm self employed. There's a lot of money that goes in & out of the account and there was never an issue.

Now someone comes and say block my account because I ****med them or I don't wanna pay them back. It is now about 4 months since my account has been blocked. I submitted all the relevant documents you asked from me. Why is my account still blocked? I'm running a business here but you froze my account and I need the money. Is it because I'm black that you think I can't have this money, you thought I stole it? I will go to EFF offices for them to handle this matter from now on.

0
Replies (2)
Capitec Bank
Capitec Bank's reply02 Oct 2024, 20:20
Official
Good day Nomelisizwe, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec
NJ
Nomelisizwe J's update03 Oct 2024, 08:04
Reviewer Update
Here is the incident number ***