NJ
Nomelisizwe J
1 reviews | Active since Oct 2024
02 Oct 2024, 19:40
*********** BANK
I don't get how you guys are treating your clients. I've been using your bank for a longest time doing my business as I'm self employed. There's a lot of money that goes in & out of the account and there was never an issue.
Now someone comes and say block my account because I ****med them or I don't wanna pay them back. It is now about 4 months since my account has been blocked. I submitted all the relevant documents you asked from me. Why is my account still blocked? I'm running a business here but you froze my account and I need the money. Is it because I'm black that you think I can't have this money, you thought I stole it? I will go to EFF offices for them to handle this matter from now on.
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Replies (2)0
Replies (2)Capitec Bank's replyOfficial
02 Oct 2024, 20:20Good day Nomelisizwe,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply02 Oct 2024, 20:20
Official
Good day Nomelisizwe,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
NJ
Nomelisizwe J's updateReviewer Update
03 Oct 2024, 08:04Here is the incident number ***
NJ
Nomelisizwe J's update03 Oct 2024, 08:04
Reviewer Update
Here is the incident number ***
