1 reviews | Active since Mar 2020
**** bank
I have transferred money from my FNB account to my Capitec account using immediate transfer. After that I received an SMS notification that the money has been received into my Capitec account,however when I check my account it reflect R0.00. And when I check with FNB the money was transferred successfully immediately and I was charged for immediate transfer. Which Capitec is not crediting my account immediately hence I paid for that.. Which means I lost the charge I paid for immediate transfer from FNB. Which means my transfer is normal according to capitec failing to understand that I paid for that immediate transfer which is R40 per transfer . I want my money plus immediate transfer charge because I wanted to spend that money immediately I receive it so now I did not receive it. Which is useless to call it immediate transfer. I think a court case will be reported for this and someone had to answer .
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
