NB
Nosiviwe B
1 reviews | Active since Nov 2019
27 Nov 2019, 13:53
Bank
Went to my bank to dispute a purchase I made on their banking app they say they cannot help me because the airtime I bought online has is already on my phone,I explained to them I haven't used the airtime that is still on my phone but they still cannot help me, disgusting Service because the bank has every right to dispute this.
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Replies (1)
Capitec Bank's replyOfficial
03 Dec 2019, 10:02Good day
We acknowledge your complaint and sincerly apologise for any inconvenience caused. We will investigate and provide feedback within 5 working days.
Kind regards
Complaint Management
We acknowledge your complaint and sincerly apologise for any inconvenience caused. We will investigate and provide feedback within 5 working days.
Kind regards
Complaint Management
Capitec Bank's reply03 Dec 2019, 10:02
Official
Good day
We acknowledge your complaint and sincerly apologise for any inconvenience caused. We will investigate and provide feedback within 5 working days.
Kind regards
Complaint Management
We acknowledge your complaint and sincerly apologise for any inconvenience caused. We will investigate and provide feedback within 5 working days.
Kind regards
Complaint Management