BD
Bianca D

1 reviews | Active since Jul 2017

01 Dec 2019, 16:50

Baning App Always down

The Capitec is forever not working when it comes to the end of the month. This is frustrating and defeats the whole purpose of making banking easy. I am going to move to a bank that has online banking that works all the time. Not onsly some of the time. This is ridiculous.

0
Replies (2)
Capitec Bank
Capitec Bank's reply02 Dec 2019, 14:23
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply05 Dec 2019, 15:33
Official
Good day
As discussed, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank

Best regards,