1 reviews | Active since Jun 2015
Bad unhappy Changing to FNB
<p>capitec bank port elizabeth stanford Quarter, Stanford Road, Port Elizabeth has a ATM were you can deposit money in to your account to I have a Capitec account and let me tell you this ATM that you can deposit by is out of order and offline 99% of the time what's the point of having a ATM like that when it don't work most of the time especially on weekends it's always offline it's only like for 1 or 3 days in a week online and working and this is not right we as customers expect it to work all the time I think it would be best to put a 2nd cash accepting deposit ATM there so that if the out is not working there is a 2nd one this is very unacceptable because this is the only ATM that I can deposit by that's near me even fnbs ATMs never go out if order like Capitec Banks I think I should close my account and go back to Fnb this is not right at all not even absa or NetBank has this problem if you can't have a deposit ATM that works all the time then don't put it In at the benches very unhappy with this bank </p>
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
We tried to contact you to no avail.
We have made the Branch Manager aware of the situation of the DNR ATM and he is also trying to make contact with you.
Thank you for making us aware of this as we can continue to strive to do better and ensure our DNR ATM is working.
The DNR ATM is operational at the moment.
We trust that your issue will be resolved to your satisfaction
Pheliwe Baartman
Complaint Management
Capitec Bank
Good day
We tried to contact you to no avail.
We have made the Branch Manager aware of the situation of the DNR ATM and he is also trying to make contact with you.
Thank you for making us aware of this as we can continue to strive to do better and ensure our DNR ATM is working.
The DNR ATM is operational at the moment.
We trust that your issue will be resolved to your satisfaction
Pheliwe Baartman
Complaint Management
Capitec Bank
