Bad treatment

Im so dissapointed with Capitec they have really let me down in a big way I could have app**** to other institutions if i knew ill wait for nothing and to be told that I have to reapply for the third time after approval. Imagine i was thinking of moving my salary to you but can i really do this after this bad experience i had with you never. Your credit department its frustrating and inconveniencing. Ill have to take this matter to Ombudsman as i feel abused