MM
Mduduzi M
1 reviews | Active since Aug 2021
05 Aug 2021, 09:57
Bad treatment
Capitac bank kranskop branch in KZN treat clients with no respects, they are rude to clients and make fun of our parents when they do banking with them, the matter was escalated to the branch manager, email sent of the 28/7/2021 but no response was received, a follow email was also sent today still ko response, can this matter be address urgently or we will escsli this matter to the Ombudsman for Banking Services.
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Capitec Bank's replyOfficial
05 Aug 2021, 13:10Good day Mdu
Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Aug 2021, 13:10
Official
Good day Mdu
Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank