mR
mashudu R

1 reviews | Active since May 2014

21 Oct 2021, 06:33

Bad Telephone and online services

Capitec black personal loan telephone service is bad. If you call between 17:45 and 18:00 you will never be assisted. There were 3 ladies who answered, they act like they don't hear you or the answer the phone and says nothing, but you can hear them load and clear.

They don't appreciate their customers.

0
Replies (1)
Capitec Bank
Capitec Bank's reply21 Oct 2021, 07:35
Official
Good day Mashudu 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank