JP
Jeandre P
1 reviews | Active since Jun 2021
10 Jun 2021, 08:49
Bad technical support
Struggling to get some one to help me I have a problem on the banking app ***. I am very disappointed in the service from call centre! The last call they tell me it wil take between 3 to 6 days before I can get a answer! And best of all it's the 3rd Month that I am experiencing this problem
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Replies (2)
Capitec Bank's replyOfficial
10 Jun 2021, 09:27Good day Jeandre
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply10 Jun 2021, 09:27
Official
Good day Jeandre
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
JP
Jeandre P's updateReviewer Update
14 Jun 2021, 06:18Stil waiting for a call from Capitec! Don't know how long is your next business day really! I did phone them on Friday no answer on the problem so today is the last day! 14H00 today if the problem is not solved then I am closing al accounts
JP
Jeandre P's update14 Jun 2021, 06:18
Reviewer Update
Stil waiting for a call from Capitec! Don't know how long is your next business day really! I did phone them on Friday no answer on the problem so today is the last day! 14H00 today if the problem is not solved then I am closing al accounts