BZ
Bilqees Z

1 reviews | Active since Feb 2015

03 Mar 2021, 09:09

Bad Support

You have a support line for ***** that is supposed to be 24HRS but i have been trying to report ***** on my card since 7.06am and it is now 9.08am and still have no answer! they make a lot of promises but aren't there when you need them. think twice people.

0
Replies (2)
Capitec Bank
Capitec Bank's reply03 Mar 2021, 09:29
Official
Good day Bilqees

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

BZ
Bilqees Z's update03 Mar 2021, 09:33
Reviewer Update
I must now wait 1 business day for ***** on my bank card to be addressed?! are you serious!
so glad i am moving accounts soon.