TM
Thandeka M

1 reviews | Active since Nov 2018

22 Jul 2023, 11:32

BAD SERVOCE RECEIVED AND EMPTY PROMISES

My card was pu on ***** os Saturday and on Sunday we called and they asdvised the reason. I then called the person who transafred the funds to my account and they said they have submitted the affidavits and all and they said my account should be opened to day 22July 2023 (SATURDAY), i NOW CALLED AGAIN AND THEY TELLING ME ANOTHER STORY PLEASE I NEED MY ACCOUNT OPENED CAUSE YOU PROMISED MY ACCOUNT WILL BE OPENED TODAY.

I HATE HOW CAPITEC AGENTS KEEP PROMISING LIES THAT THEY CANNOT KEEP, I NEED TO KNOW THE NAME OF THAT AHENT WHO KEEPS PROMISING THAT IT IWLL BE OPENED FOLLOWING DAY.

MY ID-*** MY CELL-***

I REQUEST TO B E CONTACTED TODAY.

0
Replies (1)
Capitec Bank
Capitec Bank's reply22 Jul 2023, 13:16
Official
Good day Thandeka

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank