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Dolphius S

1 reviews | Active since Dec 2021

29 Dec 2021, 18:12

Bad Servicing

Capitec can't solve my problem,with regard to car rental authorization performed to my account, they are playing hide and seek and I'm tired of this,I have asked them to clarify all the information stated but they can't

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Replies (3)
Capitec Bank
Capitec Bank's reply29 Dec 2021, 18:31
Official
Good day  Dolphius

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
DS
Dolphius S's update29 Dec 2021, 18:53
Reviewer Update
Kindly note how frustrating is this issue,as I can't speak to one person and relate my problem to and understand and do whatever investigations needed,I have been in contact with the bank for far too long and no resolution is met....please whoeve is assigned for assisting must be knowledgeable and let this issue to rest.....I have been using this account for many years but currently I can't....
Capitec Bank
Capitec Bank's reply23 Feb 2022, 17:42
Official
Hi Dolphius 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank