BAD SERVICES FROM BANKING CONSULTANTS AT CAPITEC MADIBA STREET

<p>i visited capitec in madiba street more than once for the same issue.<br />the issue is that on their system i am still under admin order. the more i tell them that this was lifted in 2007 the more they gave me the run around instead of assisting me to get it removed.<br />i called all the ITC compabnies and they all said that there was nothing to that extend against my name, but still it reflected on capitec system. i produced a letter from the attorneys to say that it was lifted in 2007, but the consultant at capitec madiba insists on having other papers. she did not even wanted to open the system to look at the issue, untill we had some words.</p> <p>that to me is utterley bad service on the part of capitec consultants.</p> <p>THIS WAS MY EXPERIENCE AT CAPITEC MADIBA STREET</p> <p>i wanted to change some of my detail then she said that even though she could help me with my drivers licence, that she cannot help unless i have my green id book.</p> <p>most of the banks accept the drivers licence to changes made to details but capitec EISH MAN SIES</p> <p>WHY IS IT SO DIFFICULT FOR CONSULTANTS TO ASSIST WITHOUT GIVING ISSUE. IF CAPITEC MADIBA STREET ALLOW SUCH PRACTICES FROM THEIR CONSULTANTS THEN I FORESEE THAT MORE PEOPLE WILL COMPLAINT ABOUT THEIR BAD SERVIC</p> <p> </p> <p>IT BECOME SO DIFFICULT FOR PEOPLE TO REQUEST HELP FROM THESE BANKING OFFICIALS. THEY THINK BECAUSE THEY ARE SITTING ON THE OTHER SIDE THAT THEY CAN MAKE JUDGEMENTS. THE LADY THAT WAS ASSISTING ME SHOWED ON HER FACE THAT SHE HAS BEEN NAAR OR SOMETHING AND I GOT THE IMPRESSION THAT IF I ASK ANYTHING THAT SHE WOULD BITE MY HEAD. WHY WOULD CAPITEC THEN USE THESE CONSULTANTS TO PORTRAY THEIR IMAGE TO THE PUBLIC LIKE THAT</p> <p>BANKING IS A SERVICE TO THE PUBLIC AND WE HAVE RIGHTS CONSUMER RITHTS</p>