BAD SERVICES AND LACK OF SKILLS

On the 16/02/2016 I went to Hazyview capitec bank to increase my daily limit for that day , everything It seems okay but I went to the shoppers and pay something the card decline and says you have exceeds your limits and its was the first shop I was using that card so how can I reach the limits after being increased.<br> And I went back to the branch and ask this lady who was assisting me(HER NAME IS PHUMLA) and she said maybe your card its having a problem which I don't have an idea what kind of problems and unfortunately I won't be able to assist you, so I have ask to speak with the manager and she said they don't have a manager on their branch and she also said what do I want to do with her surname because she already married.