MT
Mzamo T
1 reviews | Active since Mar 2013
28 Feb 2015, 09:31
Bad services
Two of capitec branches in JHB systems are offline or very slow there staff cannot explain to the clients what the problem is or if it will be resolved. Time wasted without feedback at the branches.
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Capitec Bank's replyOfficial
02 Mar 2015, 09:57Hello Menzey,
I acknowledge your posting, and have referred it to Megan Martin for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
I acknowledge your posting, and have referred it to Megan Martin for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Best regards,
Capitec Bank's reply02 Mar 2015, 09:57
Official
Hello Menzey,
I acknowledge your posting, and have referred it to Megan Martin for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
I acknowledge your posting, and have referred it to Megan Martin for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Best regards,