GB
Glenda B

1 reviews | Active since May 2018

25 May 2018, 15:10

Bad Services

It is so frustrating when you urgently need help with Mastercode and they keep on sending you to the stupid bank to do it or just request an SMS to your phone which they already have on their system to say just come before we send you. I have been in the branch 5 time in the two branches in Festival; and they still not help.

I wish they could be a better bank system cheap and affordable too.

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 May 2018, 15:41
Official

I acknowledge your posting, and have referred it to Kadi Diallo for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,