TM
Tumelo M

1 reviews | Active since Jan 2024

26 Jan 2024, 17:07

Bad service/poor service

I am ashamed and worried about capitec bank's poor service 😢..they are capable of keeping a on the line for 2 hrs they just keep on saying 'sorry I can't help you let me take you through to the other department' or they just hang up their phone..#capitec bank sa#poor service #bad service.. capitec bank please change you consultants

0
Replies (1)
Capitec Bank
Capitec Bank's reply26 Jan 2024, 17:14
Official
Good day Tumelo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank