1 reviews | Active since Mar 2017

05 Dec 2017, 18:01

BAD SERVICE WITH NO KNOWLEDGE

The call centre for capitec bank is full of people not knowing what is going on like all call centres!!! I tried twice now to get information on the secure code and the answers is a joke.

0
Replies (2)
Capitec Bank
Capitec Bank's reply06 Dec 2017, 08:26
Official

I acknowledge your posting, and have referred it to Nicole Valentine for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply13 Dec 2017, 13:35
Official

Good day

As discussed telephonically, I trust that your issue is now resolved.

Nwabisa Tom

Complaint Management

Capitec Bank