JM
Johanna M

1 reviews | Active since Jun 2022

22 Nov 2022, 15:55

Bad service useless bank

I'm parting my ways with Capitec just now went to Jabulani mall withdraw money among that money there was R200 not that has ink went inside the bank at Jabulani mall and the rude manager refused to change the money stating that their policy doesn't allow them to change that kind of money I should go to reserve Bank so I should spent more money to go to reserve Bank to change the money that i withdraw in their atm

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Nov 2022, 15:57
Official
Good day Johanna 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank