1 reviews | Active since Jul 2016

25 Jul 2016, 11:21

Bad service to good client

<p>I have never been humiliated in my life than today at the Capitec New Market Alberton. I do not wish to make it public, but however will discuss with someone at Capitec.</p> <p>I have a personal loan at the bank and every debit order date was taken 2 - 3 days before the aggreed date. On complaining about it I was told it is a computer generated debit order and that is how the bank works. I have never skipped any payments but now the 6 months became 6.5 months. You are *****ing my money!!!</p> <p> </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Jul 2016, 14:10
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank