JG
Judith G

1 reviews | Active since Dec 2016

16 Oct 2017, 10:51

Bad service that messed me up

I have multiple loans wchich R7800 per month @36 moths -and all i wanted was for Capitec to extend my period so that i can pay less and am being told that i do not qualify due to affordability whereas i could comfortably paying off my loan ,now i must start running around looking for a bank -i really loved Capitec with passion but i am sorry that you will have to add me on your "BAD DEBTS"

0
Replies (2)
Capitec Bank
Capitec Bank's reply16 Oct 2017, 12:09
Official

I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply20 Oct 2017, 16:48
Official

Good day Ms Gunqa

I trust that your issue is now resolved.

Viwe Bokveldt

Complaint Management

Capitec Bank