MS
Mafemani S

1 reviews | Active since Dec 2016

02 Dec 2016, 19:34

bad service rendered

<p>I transferred money today via cell phone banking, however I transferred it in to the incorrect account by mistake. I called Capitec bank call centre but I was told that they can't help me, I then went to South gate branch and they told me the same thing, they even told me that the customer has already withdrew an amount of R700 from the amount of money that was transferred.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Dec 2016, 09:21
Official

I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank