1 reviews | Active since Dec 2016
bad service rendered
<p>I transferred money today via cell phone banking, however I transferred it in to the incorrect account by mistake. I called Capitec bank call centre but I was told that they can't help me, I then went to South gate branch and they told me the same thing, they even told me that the customer has already withdrew an amount of R700 from the amount of money that was transferred.</p>
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Hello Mafemani
This post serves to confirm that your matter was resolved in Incident: ***5. Please double check the cell phone number used when transacting on Mobile Banking in future.
Adwena Williams
Complaint Officer
Capitec Bank
Hello Mafemani
This post serves to confirm that your matter was resolved in Incident: ***5. Please double check the cell phone number used when transacting on Mobile Banking in future.
Adwena Williams
Complaint Officer
Capitec Bank
