CK
Carina K
1 reviews | Active since Jan 2019
03 Mar 2019, 20:48
Bad service on Capitec app
Have already vomplain about their banking app repeating transactions. The tried to phone me and when the could net get hold of me sent me a message that I must call them at my expense. Really - who is at fault here. It just now happend again with a transfer between 2 accounts and when I tried to correct it, it happened again. Really!!!!
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Capitec Bank's replyOfficial
04 Mar 2019, 10:24I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply04 Mar 2019, 10:24
Official
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank