PL
Paul L
1 reviews | Active since Apr 2023
08 Apr 2023, 23:38
Bad service not responding to complaints
Don't deal with this bank. If there is an issue they just won't respond and all there is, is a deafening silence. Plenty of good alternatives like Nedbank or African Bank. And, believe me, I have written many many emails but no reaction at all.
Helpful (0)
Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
09 Apr 2023, 06:13Good day Paul
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply09 Apr 2023, 06:13
Official
Good day Paul
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
PL
Paul L's updateReviewer Update
09 Apr 2023, 07:15I am looking forward to it.
Regards,
Paul
Regards,
Paul
PL
Paul L's update09 Apr 2023, 07:15
Reviewer Update
I am looking forward to it.
Regards,
Paul
Regards,
Paul
Capitec Bank's replyOfficial
09 Apr 2023, 08:50 Good day Paul
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply09 Apr 2023, 08:50
Official
Good day Paul
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
PL
Paul L's updateReviewer Update
11 Apr 2023, 18:16***Capitec Bank - extremely bad service***
It was to be expected......no further reply, nor comments from Capitec Bank. Despite 2 messages saying that "We have assigned your query to a designated official who will contact you within the next business day." Stay away from Capitec! If you have a problem they will definitely let you down.
It was to be expected......no further reply, nor comments from Capitec Bank. Despite 2 messages saying that "We have assigned your query to a designated official who will contact you within the next business day." Stay away from Capitec! If you have a problem they will definitely let you down.
PL
Paul L's update11 Apr 2023, 18:16
Reviewer Update
***Capitec Bank - extremely bad service***
It was to be expected......no further reply, nor comments from Capitec Bank. Despite 2 messages saying that "We have assigned your query to a designated official who will contact you within the next business day." Stay away from Capitec! If you have a problem they will definitely let you down.
It was to be expected......no further reply, nor comments from Capitec Bank. Despite 2 messages saying that "We have assigned your query to a designated official who will contact you within the next business day." Stay away from Capitec! If you have a problem they will definitely let you down.