pS
peggy S
1 reviews | Active since Oct 2022
12 May 2026, 16:08
bad service no product knowledge
worst service from Yoli at campus square branch. I waited over 20mites for Yoli to help she took a phonecall from UJ left me hanging I left without being help
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Replies (2)
Capitec Bank's replyOfficial
12 May 2026, 16:42Thank you for sharing your experience with us, Peggy. We are truly sorry for the service you received from Yoli at our Campus Square branch.
Waiting for assistance and then leaving without help is frustrating, and we understand how disappointing this must have been for you.
This is not the service we aim to provide our clients. Your feedback is important to us and will be shared with the relevant team so it can be addressed.
If you would like assistance now, I'd happy to help you here on chat
Capitec Bank's reply12 May 2026, 16:42
Official
Thank you for sharing your experience with us, Peggy. We are truly sorry for the service you received from Yoli at our Campus Square branch.
Waiting for assistance and then leaving without help is frustrating, and we understand how disappointing this must have been for you.
This is not the service we aim to provide our clients. Your feedback is important to us and will be shared with the relevant team so it can be addressed.
If you would like assistance now, I'd happy to help you here on chat
Capitec Bank's replyOfficial
12 May 2026, 18:40Thank you for sharing your experience with us, Peggy. We are truly sorry for the service you received from Yoli at our Campus Square branch.
Waiting for assistance and then leaving without help is frustrating, and we understand how disappointing this must have been for you.
This is not the service we aim to provide our clients. Your feedback is important to us and will be shared with the relevant team so it can be addressed.
If you would like assistance now, I'd happy to help you here on chat
Capitec Bank's reply12 May 2026, 18:40
Official
Thank you for sharing your experience with us, Peggy. We are truly sorry for the service you received from Yoli at our Campus Square branch.
Waiting for assistance and then leaving without help is frustrating, and we understand how disappointing this must have been for you.
This is not the service we aim to provide our clients. Your feedback is important to us and will be shared with the relevant team so it can be addressed.
If you would like assistance now, I'd happy to help you here on chat