BAD SERVICE/INCOMPETENCE

I WENT TO AN CAPITEC ATM THIS AM AT 09.49 AND WITHDRAW R2000.00 GOT HUNDRED RANDS WITH MOLD AND FIFTY, AND TWENTY RANDS, AFTER WENT TO FNB ATM TO DEPOSIT THE R2000.00 THE FNB ATM REJECTED THE HUNDRED RANDS WITH MOLD AND I CONTINUED WITH THE DEPOSIT OF AN AMOUNT OF R700, THE R1300 I TOOK IT TO CAPITEC BANK SPOKE TO FAIZ HE MADE A CALL AND HE KEEPS ON ASKING FOR THE WITHDRAWAL SLIP WHICH I TOLD HIM THAT IVE PUT IT ON THE BIN AND HE WAS LIKE I SHOULD HAVE KEPT IT AS A PROOF. THEN HE ENDED UP SAYING THAT I NEED TO TAKE THE MONEY TO RESERVE BANK AS HE CANT HELP ME CAUSE I DONT HABE THE TILL SLIP. I ASKED HIM TO CALL THE BRANCH MANAGER HER NAM WAS NHLAMULO OW WOW SHE TOLD ME THAT THERES ABSOLUTELY NOTHING THEY CAN DO I MUST TAKE THE MONEY TO RESERVE BANK OR GO TO THE BOULDERS AND DEPOSIT IT THERE AS I CAN DEPOSIT IT WITH THEM ANYMORE. I AM SO FURIOUS BY THAT ****ASHOP BANK CALLED CAPITEC AND I JUST JOINED THEM AND I WILL BE CLOSING MY ACCOUNT WITH THEM AS I CANT DEAL WITH SUCH PATETIC SERVICES NOW IM STUCK WITH THE MONEY I GOT FROM THEIR ATM WITH MOLD, AND ITS MY FAULT CAUSE I EVEN LOST THE TILL SLIP W.H.A.T THE HELL??? #CAPITEC****ABANKMUSTFALL