JM
Joyce M
1 reviews | Active since Apr 2017
07 Dec 2022, 06:06
Bad service in capitec
Me and my fiance we are experiencing a bad service at capitec, we they them all the document they needed but still they are not assisting, our account is freezed without even letting us know before that they are experiencing something that is not right with our account, now e can't access the money we have into the account, we can't pay our workers installment of a new taxi please hello Peter help us
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Replies (2)
Capitec Bank's replyOfficial
07 Dec 2022, 08:15Good day Joyce
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Dec 2022, 08:15
Official
Good day Joyce
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
JM
Joyce M's updateReviewer Update
07 Dec 2022, 10:39Again your telling us about next business day, we have been waiting since last week Monday, again you tell us about next day, our business is struggling because of Capitec, if Capitec can't resolve this matter today, let them revise our money so that we can take our money to another bank cause clearly, they don't need us as client
JM
Joyce M's update07 Dec 2022, 10:39
Reviewer Update
Again your telling us about next business day, we have been waiting since last week Monday, again you tell us about next day, our business is struggling because of Capitec, if Capitec can't resolve this matter today, let them revise our money so that we can take our money to another bank cause clearly, they don't need us as client