1 reviews | Active since Dec 2012

03 Jan 2017, 14:12

Bad service/horrible attitude

<p>I think his nme is Zama, he seriously does not know how to deal with customers...Instead of explaining properly to the people at the atm queue, he gave us major attitude, as he put some people ahead of us, even though we had been there forever.</p> <p>Customer service-zero!!!!!</p>

0
Replies (2)
Capitec Bank
Capitec Bank's reply03 Jan 2017, 14:54
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply05 Jan 2017, 07:50
Official

Good day
I trust that your issue is now resolved.
Pheliwe Baartman
Complaint Management
Capitec Bank