1 reviews | Active since May 2018
Bad service from menlyn mall
My girlfriend and I went to capitec bank in menlyn mall to apply for one of the products, we were helped by a trainee who mistakenly put a ***** status on her profile. Dispite numerous attempts to get this sorted going back and forth to the same branch till today it has not been sorted. Please remove the status because it’s not our fault that your consultant is ***********. You have 24hrs to resolve this matter as stated on you website or I’m going directly to the ombudsman
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
As discussed telephonically, I confirm the matter has been dealt with .
Complaint Management
Capitec Bank
Good day
As discussed telephonically, I confirm the matter has been dealt with .
Complaint Management
Capitec Bank