AB
Adair B

1 reviews | Active since Jan 2022

05 Aug 2022, 10:55

Bad service from Capitec

Very Bad Service. They have been experiencing problems for two days now. First the banking app was not working and now no one can get their funds from their accounts and seems that the deposits like salaries is not reflecting on the accounts. Also saying that they can use their cards at atms but this shows no funds. The problem is no one is saying anything about this and everyone is in the dark. People have to go to work and buy food etc. what is wrong where they hacked or is this just a server problem?

0
Replies (1)
Capitec Bank
Capitec Bank's reply05 Aug 2022, 11:00
Official
 Good day Adair We are aware of the current system issues impacting your banking experience.  Our App is currently unavailable and our IT team is working on fixing the issue.  Please continue to use your card to pay or withdraw cash.  We apologize for the inconvenience.