FA
Faadilah A
1 reviews | Active since Dec 2020
14 Dec 2020, 11:27
Bad service from Capitec Bank
I done a immediate transfer to a Standard bank account which was the wrong account number i send it to. Then i called Capitec to assist me they said they will call me with feed back that was on Friday 11 Dec 2020 still no feed back and called again Today and agent said its a recon cant get my money back ... Bad Service i received from Capitec i am very disappointed and that was my kids food money ...
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Replies (5)
Capitec Bank's replyOfficial
14 Dec 2020, 11:41Good day Faadilah
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Dec 2020, 11:41
Official
Good day Faadilah
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
FA
Faadilah A's updateReviewer Update
15 Dec 2020, 16:48Still no reply from Capitec bank and had to call today will feed but still a bad service and they cant get my money back . or make a
plan for the customer .
plan for the customer .
FA
Faadilah A's update15 Dec 2020, 16:48
Reviewer Update
Still no reply from Capitec bank and had to call today will feed but still a bad service and they cant get my money back . or make a
plan for the customer .
plan for the customer .
FA
Faadilah A's updateReviewer Update
17 Dec 2020, 10:02Capitec said they called me and send a email to call the complaints department and the contact number one answers ***
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Faadilah A's update17 Dec 2020, 10:02
Reviewer Update
Capitec said they called me and send a email to call the complaints department and the contact number one answers ***
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Faadilah A's updateReviewer Update
17 Dec 2020, 10:02why dont you just refund the money
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Faadilah A's update17 Dec 2020, 10:02
Reviewer Update
why dont you just refund the money
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Faadilah A's updateReviewer Update
17 Dec 2020, 10:23Called Today Again and they cant help me with my money to get it back
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Faadilah A's update17 Dec 2020, 10:23
Reviewer Update
Called Today Again and they cant help me with my money to get it back