OG
Ogan G
1 reviews | Active since Apr 2020
25 Apr 2020, 23:36
Bad service from capitec
I got played what my company owed me so for 2months I had no money to pay my LOAN account captive took all my money and I am left with no place to sleep no food in the lockdown I called them and was told a manager will call me but nothing has been done I sleeping in the cold hungrywithnofood why are they so mean please help me management of captive. A begging customer
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Capitec Bank's replyOfficial
27 Apr 2020, 10:52Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply27 Apr 2020, 10:52
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank