NM
Nokuthula M

1 reviews | Active since Nov 2012

07 Jun 2021, 15:39

BAD SERVICE FROM CAPITEC

BAD SERVICE FROM CAPITEC, I am not happy with the service from Capitec Chilli lane and Tsholo to be specific that she just decides to decline my application based on me being a consultant and not based on my Credit check or Financial problem honestly

1. I have sent her emails she has not even for once bothered to forward thos documentation to relevant people and today I went to the branch and only to say I must resend the application then she sends me an email to say my application is declined

on which basis ,then if thats a declined

Regards, Thuli

0
Replies (1)
Capitec Bank
Capitec Bank's reply07 Jun 2021, 15:44
Official
 Good day Nokuthula
 
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
 
 Kind regards Capitec Bank