CP
CHRIS P

1 reviews | Active since Aug 2018

13 Aug 2018, 08:47

BAD SERVICE FROM CAPITEC

I HAD MY ACCOUNT PUT ON STOP WITHOUT ANY NOTIFICATION AND HEARING MY SIDE OF THE INCIDENT THAT HAPPENED I HAVE NO REAL EXPLANATION FROM CAPITEC AT THE BRANCH, AND I ALSO TRIED PHONING AND STILL NO HELP FROM THE OPERATOR. WORST BANK I HAVE EVER DEALT WITH.

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Replies (2)
Capitec Bank
Capitec Bank's reply13 Aug 2018, 11:22
Official

I acknowledge your posting, and have referred it to Kim Simons for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply17 Aug 2018, 12:35
Official

Good day Mr Pretorius

You may refer to our telephonic conversation today.

Kind regards

Kim Simons

Complaint Management

Capitec Bank