Bad Service From ATM Assistance Simbongile Mjuliki

There is Guy working as ATM Assistance who told clients who where going to the ATM including me that we are not Important to Capitec that the only important People are the ones that are doing deposits and all Capitec Clients who are withdrawing money are not getting same service as the ones depositing money. This is after he assisted 2 people who came after 20 People who were on the Que for 30-45 minutes and He said he got an instruction from his manager by the name of Rose Mary to pass People who are on the que to make deposit and withdraw money on the ATM which does both. Now my question is why did Capitec introduced the ATM that does deposit and withdrawal and if People are queuing for that Machine that makes them not Important Clients than the one that goes straight to the Consultant and send to Mr ATM assistance Simbongile Mjulikie. And who he is to tell us that we are not Important Clients to Capitec and he said this to almost 20-30 People who where standing on the Que at about 12:10-12:55