1 reviews | Active since May 2018
Bad service ***** in a big bank
My account was hacked and R3000 transfered out to a Capitec client account ,I went to the branch to request assistance but i was so disappointed in the service as the consultant blatently told me its my fault at the Bree branch .
Thank you for your post, we acknowledge receipt of your complaint.
We do however apologise for the delay in contacting you.
We are experiencing minor system issues however we will ensure that your matter is attended to with the urgency that it requires.
Thank you for your patience.
Complaint Management
Capitec Bank
Thank you for your post, we acknowledge receipt of your complaint.
We do however apologise for the delay in contacting you.
We are experiencing minor system issues however we will ensure that your matter is attended to with the urgency that it requires.
Thank you for your patience.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
I refer to your matter received on the 10 May 2018 . I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
Good day
I refer to your matter received on the 10 May 2018 . I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank