RR
Rose R

1 reviews | Active since Dec 2015

13 Nov 2023, 15:51

Bad service

Complained about the manager Thando at Southgate Mall branch, the regional manager called some time last week, Thursday or Friday, I asked him to call me a little as I couldn't talk then. Till today he has never called me back, how do you expect consultants to call back customers when they have to if the RM his self cannot do it. CAPITEC IS A ZOO

0
Replies (1)
Capitec Bank
Capitec Bank's reply13 Nov 2023, 17:01
Official
Good day Rose

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank