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gidvizz G

1 reviews | Active since Dec 2016

22 May 2023, 14:17

Bad service

Wow! not one good review and I can see why,been trying to activate my business debit card for over an hour now and all you get is our agents are currently busy. I'm running a business holding on for such a long time is unacceptable and no option for an agent to call you back if I miss a call it is money not coming into my pocket so hopefully someone sees this today otherwise I'm taking my business account to Absa

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Replies (2)
Capitec Bank
Capitec Bank's reply24 May 2023, 10:35
Official
Good day 
 
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
 
Kind regards 
Capitec Business Banking 
Capitec Bank
Capitec Bank's reply24 May 2023, 10:45
Official
Hello Poena V 

In response your complaint, kindly refer to our telephone conversation held on 24 May 2023 / email correspondence sent to you on 24 May 2023, as outcome of complaint. 

Please feel free to contact us directly should you have any other enquiries relating to the matter. 

Kind regards, 

Capitec Business Bank