Bad service ****/*****

Dear Sir/Madam My is Peaceful Ntlebere on 30.04.2026 I went to the ATM to withdraw from the ATM I have made a temporary daily limit for R100000.00at first I withdrew R5000.00 as the ATM can only give 5000.00 then when I continued to the next transaction which was 4000.00 the ATM pop out the receipt stating that I have reached the daily limit then I went to the bank inside and I was assisted by the gentleman by the name of Emmanuel who took my receipt and the cell phone and went to the system inside the branch of Capitec Bank Daveyton mall, he said to me I must wait for 7 days for the message stating the retrieval of the R4000.00 that has already been deducted from my account till today nothing is happening, he further more asked me why I was using Truecaller app on my phone which raise some concerns to myself co that has nothing to do with what I was consulting about. I am only interested in getting my money and the person to be dealt with accordingly. Please assist where you can I'm pleading Kind regards Peaceful Ntlebere