SM
Sibongile M
1 reviews | Active since Oct 2021
03 Oct 2021, 19:31
Bad service
Saturday I was trying to withdraw money and it say insufficient fund while I know there is amount in my account. Well I went inside the bank in church at peitermaritzburg teller no 6 it was on Saturday. I ask them to check my account, I was told that there is an insurance that deducted the amount of R700. I told them that I am not even employed so I don't play an insurance. I asked them to reversed that amount since I know nothing about that insurance and they couldn't even gave me the name of that insurance broker.
Kindly assist me by getting my money back ,I am not working I can't lose that Kindly of money. That teller didn't even try to assist . ACC no *** cell phone ***
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Capitec Bank's replyOfficial
04 Oct 2021, 08:05Good day Sibongile Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply04 Oct 2021, 08:05
Official
Good day Sibongile Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
SM
Sibongile M's updateReviewer Update
11 Oct 2021, 21:15I'm still not happy with capitec, they still refusing to reverse that debit order which took my money. I am telling them that I am not playing any policy since I'm not working. They just told me to open another account with and cancel this current account. How many people are being ****** if they can't do a reversal or trace that insurance
SM
Sibongile M's update11 Oct 2021, 21:15
Reviewer Update
I'm still not happy with capitec, they still refusing to reverse that debit order which took my money. I am telling them that I am not playing any policy since I'm not working. They just told me to open another account with and cancel this current account. How many people are being ****** if they can't do a reversal or trace that insurance