bad service ever

Hello peter gosh I'm tired of capitec bank and the service,not even once I went to capitec and come back happy.im always disappointed by their service,i went inside to increase my daily limit and Sylvia gave me hell of service,she was so busy for me.she just wanted to see me out of that bank.i don't know how many times in a year I complain about attitude from consultant at capitec and always when I try to close my acc with them to move to other banks,their managers would call me to apologise and promise me a better service but it's even worse.that Sylvia lady she didn't even ask for my I'd book now the question is:is our money save in that bank?what if it wasn't my account and I wanted to increase daily limit so I can clean that account...capitec do something about your consultants,train them about client service,communication.