MB
Marlene B
1 reviews | Active since Jul 2020
31 Jul 2020, 09:26
Bad service
Capitec Three Rivers are very rude they dont want to help you. Only have one receiving teller and off from yesterday they dont want to help their clients that cant afford to pay the money inside due to their teller not working. I am without work have a cronic disease dont have transport to go to other branch they dont consider it. Please dont use capitec it is a big fault you will be sorry.
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Capitec Bank's replyOfficial
31 Jul 2020, 11:20I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply31 Jul 2020, 11:20
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank