DK
Daniel K
1 reviews | Active since Jul 2011
12 Jun 2024, 07:57
Bad service
I'm not a happy camper. Capitec business banking app is terrible. Got locked out yesterday and can't access my funds. Got told to provide a selfie I did. Waiting for docu check or whatever its called. After numerous calls I'm still stuck. Their business banking app is worse that the bank I left I'm now out of airtime so i can't call them to resolve this issue ***
Helpful (0)
Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
12 Jun 2024, 08:08Good day Daniel.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply12 Jun 2024, 08:08
Official
Good day Daniel.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
DK
Daniel K's updateReviewer Update
12 Jun 2024, 08:22I cannot wait for another day i need my money.
DK
Daniel K's update12 Jun 2024, 08:22
Reviewer Update
I cannot wait for another day i need my money.
DK
Daniel K's updateReviewer Update
12 Jun 2024, 14:01I DEMAND THAT ACCOUNT CLOSED AND THE FUNDS TRANSFERRED TO MY SAVINGS ACCOUNT, I WILL RATHER GO BACK TO THE OTHER BANKS THAT HAVE PEOPLE CAPABLE OF HELPING ME
DK
Daniel K's update12 Jun 2024, 14:01
Reviewer Update
I DEMAND THAT ACCOUNT CLOSED AND THE FUNDS TRANSFERRED TO MY SAVINGS ACCOUNT, I WILL RATHER GO BACK TO THE OTHER BANKS THAT HAVE PEOPLE CAPABLE OF HELPING ME
Capitec Bank's replyOfficial
13 Jun 2024, 12:28Hello Daniel
In response your complaint, kindly refer to our telephone conversation held on 13 June 2024 / email correspondence sent to you on 13 June 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 13 June 2024 / email correspondence sent to you on 13 June 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
Capitec Bank's reply13 Jun 2024, 12:28
Official
Hello Daniel
In response your complaint, kindly refer to our telephone conversation held on 13 June 2024 / email correspondence sent to you on 13 June 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 13 June 2024 / email correspondence sent to you on 13 June 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank