BAD SERVICE

I have been banking with Capitec Bank for years up until 2017 December when I couldn’t get my salary because my account was frozen for the money that was transferred in that account which I was not even aware of , I am not sure sure how much was it but it was a big amount of money. I went inside the branch in CLAREMONT WESTERN CAPE that’s when they explained to me what was the matter why my account was frozen and I asked then so if that money went in my account and I didn’t get any notification but I got the notification of my salary after I received that money in my account doesn’t rises eyebrows to you because whoever sent that money in my account its someone who works within the bank. They switched off my notification when they sent money and put it on again when they were done. I had to fight in order for to get my salary that was paid in my account, after that I was told they would do further investigations I went on different branch to check how far is the dispute on my account no answered me CAPITEC CONSULTANTS ARE DISGUSTING THEY HAVE ATTITUDE. Beginning of this year decided to do follow up again as I had money on that account that I couldn’t access due to their investigation, only to finds out that there was not investigation done since then OK I asked the consultant in GUGULETHU branch do they need any documents because I don’t understand no one contacted me and request any form of documents since the dispute on my account he then called their ***** DEPARTMENT and they said need an AFFIDAVIT disputing the money, so I went to PHILLIPI branch they told me I must go to court with the people who have been doing transfers on my bank account in the past years. Were will I get those people because I have a small business sometime people do transfer to that old account as I am still using the same number otherwise an affidavit won’t help. It’s been long due your services are disgusting the fact that I have to suffer as if I committed the ***** in my account were as the ********** are working around in your buildings. I want my money and I know it’s not a lot of money to you guys but to me it is.