JM
Josiah M

1 reviews | Active since Apr 2023

18 Apr 2023, 11:40

BAD SERVICE

I wrote my review about Capitec n they returned to me,asked me to provide affidavit so they can assist me with my account that they freezed. I'm still waiting they tell me that my account is still under investigation.The reason they gave of why they freezed my account doesn't make sense at all,they are telling me that i got a payment from another attorney but that attorney her account is working perfectly fine but they decided to freez mine one.when i ask why?they tell me that they suspect *****.I need my funds like yesterday i mean we have bills to pay,put bread on the table,school fees need to be paid,transport money. Im so ****ed with this bank now,is been a month now .how do they think im surviving with while they have MY MONEY that i legally worked hard for.I won't advise anyone to join this bank

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Apr 2023, 12:14
Official
Good day  Josiah

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank