GM
GLADYS M

1 reviews | Active since Jan 2022

13 Oct 2023, 11:15

Bad Service.

Capitec Bank has not returned my money since they debited my account twice in 1 month. They have inconvenienced me so badly to a point that I am going to close down my account with them.

One strange thing about Capitec is that the credit insurance department seems to be non existent. The contact numbers do not go through. Can someone please share the contact details for the credit insurance department for Capitec, I need to enquire about my claim……

Thank you in advance.

0
Replies (1)
Capitec Bank
Capitec Bank's reply13 Oct 2023, 11:41
Official
Good day  GLADYS

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank