NM
Neo M

1 reviews | Active since May 2024

29 Apr 2026, 19:37

Bad Service

To date, I have not received any feedback or a way forward regarding my license disc. I contacted Capitec today and spoke to a consultant named Njabulo, who was unable to assist me and ultimately disconnected the call. I am extremely disappointed with the poor service I have received from Capitec.

0
Replies (2)
Capitec Bank
Capitec Bank's reply29 Apr 2026, 21:13
Official
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration you’ve experienced regarding the delay in feedback on your licence disc.
Capitec Bank
Capitec Bank's reply30 Apr 2026, 00:06
Official
You are welcome, thank you for contacting Capitec bank, hope to chat with you soon. No further response is required from you as our chat will now be closed. Have a good day further, goodbye.